AI Is Not Professional AdviceJustUs AI responses are conversational, faith-based guidance — not professional pastoral, counseling, psychological, legal, or medical advice. The AI may make mistakes or produce inaccurate information. Your church/ministry is responsible for any decision to act on AI output and for ensuring seekers are connected to qualified human care when needed.
Best-Effort NotificationsEscalation notifications (email + push) are delivered on a best-effort basis. JustUs does not guarantee that a notification will reach your team, that it will be read, or that your team will respond within any specific timeframe. JustUs is not liable for missed, delayed, or failed notifications.
Limitation of LiabilityTo the maximum extent permitted by law, JustUs is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the pilot — including any harm resulting from AI responses, escalation failures, seeker misuse, or reliance on platform output. Because the pilot is free, JustUs's aggregate liability under this agreement is $0.
Indemnification by ChurchYour church/ministry agrees to indemnify and hold harmless JustUs and its team from any claims, damages, or legal actions brought by seekers, congregants, or third parties arising from your church/ministry's use of the platform, your team's response (or non-response) to escalations, or your church/ministry's pastoral care decisions.
Acceptable UseYour church/ministry agrees to use the platform in good faith. JustUs may suspend or terminate access immediately if the widget is used to distribute harmful content, if seekers are subjected to abuse, or if the platform is misused in any way that could harm JustUs, seekers, or third parties.
Crisis SituationsThe platform is not a crisis response service. Seekers expressing self-harm, suicidal ideation, or immediate danger are directed to emergency services (988, 911). Your church/ministry is responsible for any follow-up care of individuals in crisis who are part of your congregation.
Not Legal AdviceThis Pilot Agreement was prepared by JustUs and has not been reviewed by legal counsel. It is provided in good faith to establish clear expectations between JustUs and your church/ministry during the pilot. Neither party has obtained legal advice specific to this agreement. Each party is encouraged to consult their own attorney regarding the terms, particularly if your church/ministry has specific compliance, liability, or insurance requirements. Signing this agreement acknowledges that your church/ministry has read and accepted these terms as written.
This section is incorporated into the Pilot Agreement and applies for the full duration of the pilot. Have your legal counsel review if needed.