Privacy Policy — JustUs

JustUs (“we,” “us,” “our”) is an AI-guided platform for exploring theological and philosophical questions within the Christian worldview. We respect your privacy and are committed to protecting your personal information. This policy explains what we collect and how we use it.

Information We Collect

Account information: your name and email address when you create an account or accept an invitation.
Conversation content: the questions and messages you share with the AI companion.
Reflections and posts: journal entries and community contributions you choose to save or share.
Location (optional): city/state you provide so we can connect you with a local church or pastor when you request human follow-up.
Usage data: interactions, engagement signals, and device information used to improve the experience.

How We Use Your Information

To provide and personalize AI-guided conversations and spiritual content.
To connect you with a local pastor, counselor, or church when you request human support.
To send invitation notifications when a friend joins through your invite.
To send optional daily spiritual moments via push notifications (you can opt out anytime).
To improve our content, recommendations, and platform safety.

Conversations & Escalation

AI conversations are processed to generate responses and are not shared publicly. When you request human follow-up, a licensed pastor or counselor receives a summary of your conversation and your preferred contact method. Human agents are vetted and operate under confidentiality guidelines.

Data Sharing

We do not sell your personal information. We share data only with: (1) your church leader if you join a church account, (2) a assigned human agent when you request escalation, and (3) service providers that process data on our behalf under confidentiality agreements. We comply with lawful legal requests.

Children’s Privacy

JustUs is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have, contact us and we will delete it.

Your Rights

You may access, correct, or delete your personal information at any time. You can opt out of push notifications in your device settings or in-app. To request data deletion, email support@ibicw.com.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion at any time.

Contact

Questions about this policy? Email support@ibicw.com or write to JustUs, www.ibicw.com.