Terms of Service

1. Nature of the Service

JustUs provides AI-guided conversations about theological and philosophical questions, community features, and optional human follow-up from pastors and counselors. The AI is not a licensed counselor or a replacement for professional mental health care. In a crisis, contact a local emergency service.

2. Eligibility

You must be at least 13 years old and able to form a binding contract in your jurisdiction to use the Service.

3. Your Content

You retain ownership of content you submit (conversations, reflections, posts). You grant us a license to use it to provide and improve the Service. You are responsible for the accuracy and legality of what you post. Do not share content that is unlawful, harmful, or infringes others’ rights.

4. Acceptable Use

You agree not to:

• Harass, threaten, or harm other users or human agents.
• Use the Service to proselytize against another user’s will or spam invitations.
• Attempt to access another user’s data or disrupt the Service.
• Use the Service for any unlawful purpose.

5. Human Follow-Up & Escalation

When you request human follow-up, a pastor or counselor may contact you using your preferred method. We do not guarantee immediate availability of human agents. Human agents operate independently and their counsel is their own.

6. Subscriptions

Paid plans (Growth and Premium) are billed monthly via Stripe until cancelled. You can cancel anytime; access continues until the end of the billing period. Refunds are handled per applicable law.

7. Disclaimers

The Service is provided “as is” without warranties. We do not guarantee the accuracy of AI responses or specific spiritual outcomes. Your use is at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, JustUs is not liable for indirect, incidental, or consequential damages arising from your use of the Service.

9. Changes & Contact

We may update these terms; continued use means acceptance. Questions? Email support@ibicw.com.